Privacy Policy
Introduction
At Aueirix, we believe cooking should be accessible to everyone. Our mission to teach basic cooking skills comes with a deep responsibility to protect your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our educational platform.
We understand that trust is earned, especially when it comes to handling your personal information. That's why we've designed our data practices around transparency and your control over your information.
Information We Collect
Account Information
When you sign up for our cooking courses, we collect your name, email address, and basic demographic information to personalize your learning experience and send you course materials.
Learning Progress Data
We track your progress through lessons, quiz results, and skill assessments to help you understand your development and recommend appropriate next steps in your culinary journey.
Communication Preferences
We store your preferences for receiving emails, newsletters, and course updates so we can communicate with you in the way you prefer.
Technical Information
Our website automatically collects basic technical data like your IP address, browser type, and device information to ensure our platform works properly across different systems.
How We Use Your Information
- Deliver personalized cooking lessons and track your progress through different skill levels
- Send you course materials, updates, and educational content related to your enrolled programs
- Improve our teaching methods and course content based on collective learning patterns
- Provide technical support and answer questions about our educational platform
- Ensure the security and proper functioning of our website and learning management system
- Comply with legal requirements and protect the rights of our students and instructors
Data Sharing and Third Parties
We don't sell your personal information to anyone. That's a firm commitment. However, we do work with trusted service providers who help us deliver our educational services effectively.
Educational Service Providers
We share necessary information with our learning management system provider and email service to deliver courses and communicate with students. These partners are required to maintain strict confidentiality standards.
Payment Processing
When you enroll in paid courses, your payment information is processed through secure third-party payment processors. We never store your complete credit card information on our servers.
Legal Requirements
We may disclose information when required by law or to protect the safety of our students and staff. This happens rarely and only when legally necessary.
Your Privacy Rights
What You Can Control
- Access and review all personal information we have about you
- Request corrections to any inaccurate information in your profile
- Delete your account and associated data at any time
- Download a copy of your learning progress and account data
- Opt out of marketing emails while continuing to receive course materials
- Limit how we use your information for improving our services
To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond within 30 days and guide you through the process.
Data Security Measures
How We Protect Your Information
Encryption
All data transmitted between your device and our servers uses industry-standard SSL encryption to prevent interception.
Access Controls
Only authorized staff members can access student information, and all access is logged and monitored regularly.
Regular Security Audits
We conduct quarterly security reviews and update our systems to address emerging threats and vulnerabilities.
Data Backup
Your information is backed up securely in multiple locations to prevent data loss while maintaining privacy protection.
Data Retention
How Long We Keep Your Information
You can request early deletion of your information at any time, though some records may need to be retained for legal compliance.
International Data Transfers
Our primary servers are located in the United States, but some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.
If you're accessing our services from outside the United States, you understand that your information may be transferred to and processed in countries with different privacy laws than your home country.
Cookies and Tracking
We use essential cookies to make our website function properly and remember your login status. We also use analytics cookies to understand how students interact with our platform so we can improve the learning experience.
You can control cookie settings through your browser, though disabling certain cookies may affect your ability to use some features of our educational platform.
Children's Privacy
Our cooking courses are designed for adults and teens with parental supervision. We don't knowingly collect personal information from children under 13 without verified parental consent. If you believe we've inadvertently collected information from a young child, please contact us immediately so we can remove it.
Changes to This Policy
We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll notify you via email and post the new version on our website with a clear indication of what changed.
Continued use of our services after policy changes indicates your acceptance of the updated terms. However, we'll always honor the privacy choices you made under previous versions of this policy.